Large Memory Computing
Debugging

File a Support Ticket

Filing a good support ticket makes it much easier for CCV staff to deal with your request

When you email [email protected] aim to include the following:

  • State the problem/request in the subject of the email

  • Describe which software and with version you are using

  • Error message (if there was one)

  • The job number

  • How you were running, e.g. batch, interactively, vnc

  • Give as as small an example as possible that reproduces the problem