Privacy Statement
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This Privacy Statement is not a Privacy Policy. See .
While using the Transcribe service, the users will be prompted to upload the audio files that they want transcribed. These files will be uploaded through a secure connection to a Google Cloud Storage (GCS) bucket managed by CCV, where all data is . Only authorized personnel at Brown University will have access to the audio files. The files are stored temporarily for up to 7 days, in case the transcribe jobs fail and the users wish to retry. We have an automated procedure that runs daily and deletes any files in the GCS bucket that are older than 7 days.
The audio files will only be used for transcription purposes. If the Azure AI Speech-to-Text model is chosen, the content of the audio file will be securely transmitted to the Azure AI Speech-to-Text API, where the transcription will be performed. Microsoft will not retain or store any user data. Please see for more details.
If the OpenAI Whisper model is selected, then the audio files are processed securely in a Google Cloud Run container that accepts only authorized requests. No data is transmitted to a 3rd party provider.
The transcriptions from the user-submitted audio files are stored in a , which is a NoSQL database managed by Google Cloud. By default, Firestore encrypts the data before writing it to disk, so all data stored in Firestore is encrypted. Only authorized personnel at Brown has access to this database. The transcriptions stored in the database will not be used for any other purposes than for the users to retrieve. The users can retrieve only their own transcriptions at any time through the web interface from the associated job page. Unlike the audio files, the transcriptions will not be deleted unless the users choose to.
The users can choose to delete the content that they have submitted to us at any point.
Before starting a transcription job, they can delete any of the audio files that they have submitted to the Transcribe service via the trash can buttons the Files Uploaded table. They can also close the Start Job form or click the "Cancel" button, at which point their uploaded audio files will also be deleted.
At any point after submitting a job, the users can choose to delete the job either through the Delete button in the All Jobs table on the Transcribe page or the Delete button on the View Job page. This will delete all audio files and all associated transcriptions from CCV AI Services. We will retain some metadata for the job for billing and record keeping purposes, such as the durations of the audio files and the the timestamps of when the jobs are created and finished.
The deletion is permanent. You will no longer be able to retrieve the audio files or the associated transcriptions after deletion.
are NOT available to other customers.
are NOT available to OpenAI.
are NOT used to improve OpenAI models.
are NOT used to train, retrain, or improve Azure OpenAI Service foundation models.
are NOT used to improve any Microsoft or 3rd party products or services without your permission or instruction.
As of April 1, 2025, we currently do not collect or store any user data for this tool. Any chat messages that the users provide and the output generated by AI models are not stored by the service. All AI models that we use for this service comes from Azure OpenAI and strictly follow the for Azure OpenAI, which guarantees that your prompts (inputs) and completions (outputs), your embeddings, and your training data:
DATA SHARING & RISK The Transcribe Service is currently permitted to handle data at Risk Level 2 and below. |