Getting Help
Assistance is a click or call away!
Please view Info for Pilot Participants and Transcribe for instructions on how to use the service.
With our growing number of AI systems coming online, one is bound to eventually find unexpected behavior or be generally confused as to how a system works. As always, the OIT Help Desk is happy to assist.
Please submit a ticket of your issue or feedback to [email protected] with your subject starting with "CCV AI Pilot:" so our fantastic Help Desk staff can direct this to the correct group.
The Help Desk can also be contacted during normal business hours:
Via Chat on the bottom right of the OIT Knowledgebase.
By phone at 401-863-4357.
In person at Page Robinson Hall - 69 Brown St., Room 510.
Please utilize e-mail for bugs (and include screenshots) so we can handle system issues more quickly!
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