# Contact Us ## Getting Help Please submit a ticket of your issue or feature request to with your subject starting with "CCV AI Services:" so our fantastic Help Desk staff can direct this to the correct group. The Help Desk can also be contacted during normal business hours: * Via Chat on the bottom right of the [OIT Knowledgebase](https://ithelp.brown.edu/). * By phone at [401-863-4357](tel:4018634357). * In person at [Page Robinson Hall - 69 Brown St., Room 510](https://www.google.com/maps/place/69+Brown+St,+Providence,+RI+02906/@41.8275262,-71.4038802,18z/data=!3m1!4b1!4m5!3m4!1s0x89e4453c8eaabc71:0xcb2af2f03465cf57!8m2!3d41.8275262!4d-71.4027859). {% hint style="warning" %} Please utilize e-mail for bugs (and [include screenshots](https://www.take-a-screenshot.org/)) so we can handle system issues more quickly! {% endhint %} ## Providing Feedback We always appreciate your feedback! Please use the [CCV AI Services Feeback Form](https://forms.gle/w9bn1zFXrYatc1V57) for any comments/feedback/suggestions related to Transcribe, LibreChat, or Ask Oscar. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.ccv.brown.edu/ai-tools/contact-us.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.