Frequently Asked Questions

How does Transcribe store and process user data?

We strive to provide our users with full transparency about how we securely store and handle the data submitted by them. Generally, audio/video files supplied by the users are stored for up to 7 days, after which they are deleted permanently. These files and the transcriptions generated from them can also be deleted by the user at any time they choose, once the transcriptions are done. Please see the Transcribe Data Privacy Policy page for more details.

Can I use my research data with Transcribe?

Transcribe is currently cleared for handling data under Level 2 of Brown's Data Risk Classification. Users who intend to use Transcribe with their research data should determine that their data falls under Data Risk Classification Level 2 and seek final approval from the IRB/HRPP office.

Does Transcribe use user data to train AI models?

No. Transcribe uses state-of-the-art Enterprise AI models and open source/open weight models to perform transcriptions. OIT/CCV does not train its own models or improve/fine-tune existing models.